Privacy Policy

Simply Better Counseling, LLC.
Effective Date: September 3rd, 2026

Simply Better Counseling, LLC respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit our website or submit information through our online forms.

This policy applies to information collected through this website. Information that qualifies as protected health information under HIPAA is also subject to our separate Notice of Privacy Practices.

Information You Provide

When you request a consultation or contact Simply Better Counseling through this website, you may provide information such as:

Your name
Email address
Phone number
A brief description of what brings you to therapy
Other information you choose to provide

Please use the consultation form only to provide a brief overview. More detailed or sensitive information can be discussed privately through appropriate secure channels.

Submitting a consultation request does not establish a therapist-client relationship.

Information Security

Simply Better Counseling takes reasonable administrative, technical, and physical measures to protect information from unauthorized access, disclosure, alteration, or loss.

Massachusetts law also establishes security requirements for businesses that own or license certain personal information relating to Massachusetts residents.

No website, electronic communication, or data-storage system can be guaranteed to be completely secure.

Email and Electronic Communication

Standard email and text messaging may not be appropriate for detailed or highly sensitive clinical information.

Current clients should use the secure communication methods provided by the practice for clinical matters whenever appropriate.

The website contact and consultation forms should not be used for emergencies.

Emergencies

Simply Better Counseling does not provide emergency or crisis services through this website.

If you are experiencing a mental health emergency, call 911 or go to the nearest emergency room.

For immediate crisis support, call or text 988, or text HOME to 741741.

Information About Minors

Simply Better Counseling provides counseling services to adolescents as well as adults.

The public website is not intended for children under 13 to independently submit personal information. Privacy, consent, and parental involvement for minor clients are handled in accordance with applicable federal and Massachusetts law and the circumstances of each individual client.

Links to Other Websites

This website may contain links to websites operated by third parties, including social-media platforms or other resources.

Simply Better Counseling is not responsible for the privacy practices or content of independently operated websites. Visiting those websites is subject to their own privacy policies and terms.

Your Choices

You may choose not to provide personal information through the website. However, certain information is required for us to respond to a consultation request or inquiry.

You may contact us if you have questions about information you previously submitted through the website.

Rights concerning clinical records and protected health information are described separately in our Notice of Privacy Practices.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal requirements change.

The current version will be posted on this page with an updated effective date.

Contact

Questions about this Privacy Policy may be directed to:

Simply Better Counseling, LLC
Sarah Bognar, LMHC
Email: sarah@simplybettercounseling.com
Phone: (413) 604-4496
Mailing Address:

Simply Better Counseling is a telehealth practice and does not provide emergency or crisis services. If you are experiencing a mental health emergency, call 911 or go to the nearest emergency room. For immediate crisis support, call or text 988, or text HOME to 741741.